Frequently Asked Questions

How do I setup my project?

Not to worry, Setup is included with all projects free of charge to ensure everything works as it should.

What if I lose my files?

Back-ups of all the project related files will be sent upon completion and stored locally for up to 3 months.

Where do I get hosting?

You can get hosting by visiting Digital Ocean. Using that referral link will provide you with $100 credits, Good for up to 2 months.

How long will I have support for?

Support for any missed bugs is welcomed up to 3 months after completion. Any changes that aren't considered to be bugs or flaws in the design after completion are not covered.

Can I remove your branding?

Branding removal can be purchased for $100. Any removal otherwise will result in termination of all future project support. Back-ups will also be destroyed.

How do payments work?

An invoice is provided via Paypal for the full project amount. Once the payment is received work on the project will commence. Refunds are not allowed unless stated otherwise due to unforeseen circumstances.

Do I get updates?

Of course! Updates are provided along the way to ensure the project is progressing in the correct direction. If at any point there is an issue with the design please don't be shy to mention it!

How long does it take?

Most projects typically take 2-3 weeks. A more accurate determination of the project's length will be determined upon discussing project details.

What if I need help with my project?

If you need any assistance setting up your project or have any additional questions please contact me.


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